JXD Releases a New S7300 Video, More Games In Action!

jxds7300_black

Stay tuned for a first glimpse at the black version of the console at 1:53! Games shown on this video are as follows:

Street Fighter IV
Modern Combat 3 (again)
Unknown?
Wild Blood
Real Soccer 2013
Need for Speed Most Wanted
Unknown?
Tekken 3 (PS1)

Awesome soundtrack too. Can you feel the hype for this thing? In stock now at Willgoo! Click.

P.S. In case you wondered, the track is apparently by Hideyuki Fukasawa and it’s called Theme Of Ryu (I guess it’s part of the SFIV soundtrack? Not sure, not played it!)

13 Replies to “JXD Releases a New S7300 Video, More Games In Action!”

  1. I am trying to get a replacement for a broken one I received from Willgoo. Currently I cannot recommend either the JXD S7300 or Willgoo and would encourage a buyer to look elsewhere when ordering one. Getting a defective device from Willgoo will result in a long wait and shipping fees that will quickly make this bargain priced device no longer a bargain. Based upon other reports and my experience the JXD S7300 seems to questionable software and a very poor build quality that is resulting in many defective units. You can read all about it here.

    http://iamhandheld.blogspot.com/2013/01/jxd-s7300-preordered.html

    I have gotten terrible customer service from Willgoo! First off after offering free shipping they sent me a message on January 18th.

    “…Here is a good news for you. JXD S7300 will be available next week. We are now arranging your shipping. Before shipping, we have a suggestion for you. The package of JXD S7300 is bigger, and the value of it is higher. We worry about the risks of the register air mail parcel. So we wonder if you can make up $10USD for shipping by DHL? You know, DHL is not only much faster, but also much safer. Parcels will never get lost or stolen by DHL. And now, you only need to pay $10USD for it!…”

    Well, I paid the extra for DHL shipping, received a tracking number on the 25th, and The JDX arrived on the 29th. So far so good. Unfortunately the JDX was defective so I sent them this message.

    “…The JXD S7300 I received is defective. It makes a constant clicking noise seems to be detecting touches when there are none, the menus are unnavigable since it opens and closes menus without me touching it. I am frustrated. I would appreciate getting a replacement quickly…”

    Instead of offering to immediately replace it they asked for a video.

    “…Sorry to hear that.To let us know the problem well, we wonder if you can take video for it? And upload the video to Youtube and show us the link after that. We will try our best to assist you…”

    Videos were uploaded.

    They then suggested I update the firmware, which I did.

    “…Thank you for getting back to us. We had contacted our factory. The problem may be happened for the d-pad or the Joystick. Can you press the dpad and the left joystick to see if the problem is still there? Try to press them for a few time- to play some games with d-pad and joystick. Then reset the device to see if the sound is still there. If the sound is still there, then you can try to update the firmware on S7300. Here is the way for teaching you how to update the firmware: http://boards.dingoonity.org/android-devices/jxd-s7300-fixes-firmware-roms-thread/ Try the above ways and get back to us if it can help.

    Don’t worry. We will try our best to help you. If the device is really defective, we will require you to send it back to us.

    Thanks…”

    The problem was not fixed. I sent them two more emails over the next two days, one of them tersely worded.

    “…I updated to 1.1 and am still having the same issue… …Will you send my replacement unit immediately. I paid extra for DHL shipping already so I could get the JXD safely and quickly. I am getting neither. Now, I am expected to pay shipping again to send it back! This is not acceptable…”

    They did get back to me on the 31st asking that I return the defective unit using certified mail with a tracking number. Which I sent out.

    “Thank you for your email. We wonder if you can use the register to send back the device to us?… …Can you pack the device in more bubble paper to make sure it can be in good condition. The screen will be very easily to be broken if you do not do that. Write a letter in the package and tell us your order ID, your full name and the problem you get. We will remind you and fix the device for you once we receive the parcel from you. Send us the tracking number when you send out the device. To help you reduce the shipping fee, can you just send us the device? Without the package and its accessories? But make sure you pack it well and insert as much bubble paper as you can. Feel free to get back to us if you need any more help.
    Thanks…”

    I just want a replacement and have expressed as much. They have not sent my replacement and I have had to pay over $40 in shipping. Their webpage does state that buyers pay for returns, guess I should have read the fine print. I feel like the customer service has been pretty lousy and I am most likely not going to be one of the first sites with a review of the unit.

    FIRST IMPRESSIONS:
    Ok, I can at least give some first impressions. The machine is really light and cheap feeling, it feels about half the weight of my Nexus 7. The buttons are nice with the right amount of stiff and springiness. The analog pads are circle pads much like the 3DS or PSP rather than joysticks. They are actually analog but the software seems to be set up so that they sometimes read as digital. Also I have read several reports of the circle pads being defective on arrival and needing re-soldering. I didn’t have this issue but in light of my issue I am VERY concerned about build quality. I couldn’t really explore the system much because of the defect but, it seemed like it might be somewhat functional if it was working correctly.

    1. I am sorry to hear about your difficulties. I have personally bought a tablet from WillGoo – my Yinlips 18A – and they worked with me for a while before I placed the order. They even price matched.

      I will say that ordering something from the other side of the planet does come with some risks. And troubleshooting via email could be a pain for anyone, throw in the however-many hour time difference, and I’m sure that was a horrible ordeal. However, if it was something you could have fixed on your end with a firmware update or reflashing – that would have saved you not just return shipping, but the extra wait time of shipping it back and having a replacement sent.

      None of that helps the situation you find yourself in now, though, and I realize that.

      If you haven’t sent it out already, I would just let you know that there’s no need to overnight it or anything – because the Chinese New Year started today, and WillGoo, along with a lot of Chinese exporters, will be closed until February 15. From the WillGoo site:

      “As Chinese new year is coming, we will have our holiday from 5th to 15th, Feb 2013. Orders placed during this time will be shiped out when we are back. For any question, feel free to get back to us via email: sales@willgoo.com. We will try our best to reply you in time. Happy Chinese New Year!”

      Again, I am sorry you are having such a rough time. I hope things work out with your replacement.

  2. Hey guys and girls for all those who have purchace one of these new JXD devises, or are thinking of purchacing one, i have just set up a community support forum. As we all know jxd is not the best company in the world for providing customer support when you run into difficulties. So i have taken it upon myself to try and localise all owners into one place. so we dont have to spend ages roaming the internet to try and figure out solutions to problems we might occur. I am also setting up technical support for a veriety of other JXD devices aswell. The site is still very young so be patient with it i have spent tonight tweeking the lay out and will be looking to cram it full of usefull info over the next day or too. Also once the devise starts to ship this will increase the amount of support info available once people have had a chance to get hands on with them. Feel free to visit us at http://www.jxd7300.com there are already some well renound registered users onboard and hopefully once they recieve there devise there input should be a real advantage to us. Hope to see you soon

  3. […] Vous n’avez pas entendu parler de cette console? Petit rappel en deux mots des caractéristiques. Nous avons là un CPU amlogic MX (Cortex A9) dual-core cadencé 1.5ghz couplé à un GPU mali 400 dual-core également. Un écran capacitif de 7″ et 1gb de ram. Pas mal? Oui mais on espère surtout que la qualité sera au rendez-vous! Source […]

  4. Will you be reviewing this one, Obscure Handhelds?

    1. I will if they send me one. 😀

    2. I’m gona wait a while and see what JXD fucked up this time first. If it’s nothing serious then I’ll buy one – but I guess by that time there will be plenty of good reviews around already. Still, I’ll probably write one anyway.

  5. there is an unboxing video and new photos at willgoo I hope that means my unit is getting shipped this week 🙂

  6. Will a black version be available on pre-order or later.

  7. 2nd to last is heros of order and chaos by gameloft

  8. unknowm is critical strike portable.

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